We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.
To initiate a return, please contact us at support@moderntoyscollect.com.
Once your return request is approved, we will provide you with a return shipping label and instructions on how and where to send your package. Items sent back without prior approval will not be accepted.
For any return-related inquiries, feel free to reach out to us at support@moderntoyscollect.com.
Please note: Returns are not accepted for sale items or gift cards.
We want you to love your purchase! That’s why we accept returns for both opened and unopened products, provided they meet the following conditions:
The return request is made within 14 days of receiving your order.
Opened items must be in like-new condition with original packaging and all accessories included.
Unopened items must remain sealed and unused.
Customer is responsible for return shipping costs unless the item was received damaged or incorrect.
Returns should be sent to the following address:
4711 34th St N Suite F St
Petersburg, FL 33714
If your return is approved, you will receive a return shipping label along with further instructions. Items returned without prior approval will not be accepted.
Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us immediately so we can assess the issue and resolve it.
Certain items cannot be returned, including:
If you have questions regarding a specific item, please reach out to us.
Once we receive and inspect your return, we will notify you regarding the refund approval. If approved, the refund will be processed to your original payment method within 10 business days.
Please note that processing times may vary depending on your bank or credit card provider. If more than 15 business days have passed since your refund was approved, contact us at support@moderntoyscollect.com.
